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Privacy Policy

 

Collectors Empire takes your privacy seriously. We adheres to the general international principles of privacy obligations. These privacy guidelines set out how we may gather, use, disclose and manage information about you. We discuss these issues under the following headings:

The information we collect
How we use your information
Disclosure of personal information
Collectors Empire Security measures
Access to your information
For more detail, see the relevant section below.

The information Collectors Empire collects depends on what services we provide to you and how you contact or interact with us. All information is stored in our customer databases and includes manual records. If you are applying for products or services from us we will collect varying levels of information from you such as: your name, sex, date of birth, Location (Country, City or Town), current mailing address, phone/mobile numbers, email address including email referrals, credit card and/or bank account details (for credit and direct debit purposes). Without some of this information, and because of our unique services, we will generally be unable to assess your application or supply those services to you.

When you visit our website and should you require our services; Collectors Empire will collect information about your visit, including your IP address, domain name, the date and time of your visit and the pages you accessed. Except as set out in this Statement, we will not actively seek or disclose sensitive information about you that has been provided in confidence, without your consent.

Collectors Empire uses your information for one or more of the following purposes:
to identify you.
to register you as a customer or website user.
to provide you or your referrals with the products and services requested.
to conduct market surveys.
to reply to your requests for information.
to provide customer support.
to assess your creditworthiness.
to issue accounts and facilitate account collection.
to keep you informed of new developments or other products or services of Collectors Empire or any associated business partners, including by way of direct marketing.
Except in the circumstances set out in the Disclosure section below, we will not use your personal information for any purpose not set out above without your prior consent.
Except as set out in this Statement or in your application, Collectors Empire will not sell, rent, or give your personal information to any third party without your consent. We may need to disclose information about you to third parties in the following situations:
to keep you informed of new developments or other products or services of Collectors Empire or any associated business partners, including by way of direct marketing.
to provide you with the products and services you have requested.
to protect the rights or property of Collectors Empire, our customers or any other person.
to another party if we sell all or part of our company or its business.
where you would reasonably expect us to disclose the information for a particular purpose, which is related to the purpose for which you supplied the information.
where we reasonably believe that disclosure is necessary to lessen or prevent a serious and imminent threat to life or health.
where we suspect that unlawful activity is or has been engaged in and use of the information is necessary.
where authorized or required by law or where reasonably necessary to enforce the law.
where we outsource any functions relevant to the provision of services to you.
To the extent legally permitted, information obtained by Collectors Empire may be shared between different parts of Collectors Empire and with other entities allied to the commercial operations and charity activities of Collectors Empire.
Collectors Empire will take all reasonable steps to protect the security of information we hold about you. Only authorized people have access to your personal information. The Internet is not a completely secure method of transmitting information. Accordingly, Collectors Empire cannot accept responsibility for the security of information you send to us or receive from us over the Internet, or for any unauthorized access to, or use of that information. Ultimately, you must ensure that your login(s) and/or password(s) or security PIN(s) are not disclosed to, or accessible by someone else.
Except as set out in this section, you can access all personal information that we are holding about you by emailing Collectors Empire. Address your email to the Manager Customer Service C/- feedback@collectorsempire.biz and a response will be returned within usually 48 hours.
We will then provide you with a copy of our file dataset which we hold about you (our Customer). In some circumstances, we may charge a reasonable fee for providing a file report, in such instances; should this be the case, we will notify you as to the cost of the fee so to seek your agreement to proceed. If you wish to change personal information that is out of date or inaccurate at any time please write to us (at the above address or email: feedback@collectorsempire.biz
If you wish to have your personal information deleted, please let us know and we will generally delete that information. Provision, variation or deletion of information may be restricted if we need that information for one or more of the purposes set out in the bullet points in the “Disclosure of personal information” section of this Privacy Statement.
We may also decline a request if we consider it to be frivolous, if disclosure would unreasonably impact another's privacy, if the information is relevant to legal proceedings between us and would not be available by way of discovery or if providing access would reveal our intentions in any negotiations in a way which prejudices those negotiations.
We will give you reasons if we decline to grant access or allow correction of information. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date.
Warm Regards to All
Collectors Empire 
Collecting Is Everything